Berks Visiting Nurse Association| Job Information | |
| Ref ID: | 341-10-00 |
| Location: | Wyomissing |
| Base Pay: | N/A |
| Employee Type: | Full-Time |
| Industry: | Home Care Services |
| Manages Others: | No |
| Job Type: | Clerical |
| Required Education: | High School Diploma |
| Required Experience: | 2 Years Clerical Experience in Healthcare Setting |
| Required Travel: | No |
| Relocation Covered: | No |
| Description: | Berks Visiting Nurse Association is currently seeking a full time Customer Support Representative (CSR) for Intake Department to perform clerical services for the Corporation. The qualified candidate will work under the direction of the Regional Intake Manager and be responsible to answer calls from referral sources and the community in a professional, friendly and helpful manner; input and retrieve data and referral information using McKesson system, send and retrieve faxed and e-mail documents, order supplies, relay messages to the appropriate person, and interact between field staff and office staff. . REQUIREMENTS Interested candidates should have excellent interpersonal and customer service skills, ability to communicate clearly and effectively, have the desire to help people, able to handle high call volume, strong computer skills, konwledge of McKesson preferred, type at least 40 words per minute, be a team player, organized, and maintain confidentiality. Minimally acceptable is a High School Diploma with up to 2 years experience in a medical office or in a healthcare environment. |
| Facility: | Berks Visiting Nurse Association |
| Specialty: | Customer Service |
| Schedule: | Full-Time |
| Scheduled Hours: | 8 am - 4:30 pm |
| Weekends: | No |
| Holidays: | No |
| On-call: | No |
| Licensure: | None |
| Additional Information: | ABOUT US: Berks Visiting Nurse Association is part of a family of home care providers serving southeastern Pennsylvania. Our nonprofit organization, including our affiliated agencies in Allentown and Pottstown, are accredited by the Community Health Accreditation Program and State licensed as well as Medicare and Medicaid certified. Serving: Berks, Lancaster, Lebanon, Lehigh, Montgomery and Schuylkill Counties E.O.E. The mission of our non-profit agencies is to provide home health care, hospice, palliative care, private duty care, and community-based health care related services with a focus on helping individuals achieve a level of physical and emotional well-being and independence in their home of choice. We provide charity dollars to those clients who cannot afford our services as well as community health programs including well baby immunization clinics, flu clinics, walk-in health clinics and more! |
Contact Information |
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| Contact: | Susan Curtis, HR Recruiter |
| Email: | hr.recruiter@hhcminc.org |
| Phone: | (610) 378-0481, x3109 |
| Fax: | (610) 378-9762 |